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China Mobile Jilin Company Employee Assistance Program (EAP) design and implementation of research

Author: WangHaiBo
Tutor: YuGuiLan
School: Jilin University
Course: Business management
Keywords: Jilin Mobile Employee Assistance Program Pressure Design and Implementation
CLC: F626
Type: Master's thesis
Year: 2011
Downloads: 361
Quote: 0
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Abstract


China Mobile was established 10 years ago, China's overall economy is growing along with good momentum, the company entered the period of rapid development and become the world's largest telecom companies. Telecommunications Restructuring and 3G licenses, allowing operators increasingly fierce competition between, and in January 2009, the telecommunications industry has entered a full-service operation era, marking the competition in full swing. Market competition and the resulting rapid change of Chinese mobile workers physical and mental qualities, knowledge, skills, and put forward higher requirements, but also to employees resulting in varying degrees of psychological negative effects. China Mobile Communications Group Co., Ltd., Jilin (hereinafter referred to as \has formed a certain obstacles. In such an environment, how to relieve employee stress, improve employee health levels, improve employee stress coping skills, has become Jilin mobile human resources management is an important research topic. Employee Assistance Program (Employee Assistance Programs, referred to EAP), began in the U.S. in the 1870s, is the organization set up a system for employees, long-term service projects, as a business support and welfare of employees, pursued by many foreign companies . Its purpose is to help people solve the health, economic, psychological and social distress. EAP through many domestic and foreign enterprises theory and practice of verification, is thought to help employees effectively mitigate the negative emotional state, to improve the poor behavior patterns, improve employee psychological capital, and further promote the harmony and stability, improve the organization of production performance. This paper selected pilot units Jilin Mobile EAP as the research object, attention management situations affect their physical and mental health and job performance of the main psychological factors, as a basis to explore for an EAP implementation Jilin Mobile mode. This article closely Jilin Mobile atmosphere of the organization, management system, employee stress, the actual situation, the mobile pilot units in Jilin staff mental health and stress factors on the basis of analysis, design and implementation of EAP to carry out a study on the move for Jilin Employee Care implementation plan, put forward a complete EAP implementation measures.

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