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Impact of Expatriates’ Characteristics, Culture Quotient on Employee Performance

Author: XuYiRu
Tutor: WangDuanXu
School: Zhejiang University
Course: Management Science and Engineering
Keywords: Personality characteristics Cultural Intelligence Employee Performance
CLC: F224
Type: Master's thesis
Year: 2011
Downloads: 260
Quote: 0
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Abstract


Many multinational companies operating in the international the efficient international human resource management is an important part of the international business enterprise core competitiveness, expatriate management is a unique part of which is essential. With more and more Chinese enterprises to the global market, how to select suitable expatriates adapt to cross-cultural background, as well as how to effectively manage and retain expatriates, to reach the target of the assignment will China's multinational enterprises in developing requirements for human resources management. For effective management of expatriates, expatriates to improve the performance level has become increasingly important in international business management topics. This paper reviewed the past on the basis of personality characteristics, cultural intelligence, employee performance research staff by expatriate Chinese side to explore the personality characteristics of Cultural Intelligence (CQ) in the individual performance of the expatriates, and verify that the leadership - members of the exchange (LMX) and organizational support the flu (POS) buffer role. Empirical analysis, a total of 192 valid questionnaires were obtained after statistical analysis the following conclusions: (1) the behavior of expatriate employees of different ages ARTS \u0026 COMMERCE Wen business sentiment variable exist significant differences; different The posts expatriates interpersonal promote POS and LMX there are significant differences. (2) exist between the different personality traits and job performance of the expatriate Chinese staff significantly affect relations verify the conclusions previously for the same part of the relationship between the Big Five personality and performance, there are also different. Expatriate employees involved in this Institute, a sense of responsibility in the personality characteristics between openness and task performance have a positive impact on relations; pleasant personality traits, sense of responsibility and openness, has a positive impact on performance with the surrounding interpersonal promote relationship. (3) expatriate Chinese staff of CQ and work performance between significantly affect the relationship between its Chinese supplier behavior and text business sentiment expatriate Chinese staff task performance have positive effects on the relationship between, on the the text providers cognitive, Wen behavior The interpersonal promote positive influence. (4) CQ part dimensions in an intermediary role between expatriates personality traits and job performance. (5) In the present study, task performance, LMX between the Big Five personality openness variable and task performance cushioning effect. When LMX higher level, the relationship between openness and task performance gradually weakened. However, the study failed to verify the buffering effect of the POS.

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CLC: > Economic > Economic planning and management > Economic calculation, economic and mathematical methods > Economic and mathematical methods
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