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Research on the Impaction of Knowledge Workers’ Psychological Contract on Organizational Citizenship Behaviors

Author: WangZuo
Tutor: WeiTingQi
School: Guangxi University of Technology
Course: Business management
Keywords: Knowledge workers Psychological contract Organizational citizenship behavior Perceived Organizational Support
CLC: F272.92
Type: Master's thesis
Year: 2011
Downloads: 129
Quote: 0
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Abstract


Knowledge workers as the development of the organization's core strength is recognized as a strategic resource for competitive advantage for the organization. Organizational structures tend to flatten the development of today's knowledge-based employees more freedom than ever before, and the initiative, they not only expect to be the organization of economic returns, but also expect many care and support of the organization to meet its realized the need of self-worth. This has increased the difficulty of the management of the organization of knowledge workers. Based on the importance of knowledge workers in the organization and other reasons, the study of the relationship between the psychological contract of knowledge workers and organizational citizenship behavior. The aim of the organization can fulfill employees' psychological contract perspective to motivate employees to increase organizational citizenship behavior, to maximize the role of core talent, to prevent brain drain and create a harmonious atmosphere of the organization, which provides an important guarantee for the survival and development of the organization. This study include the following: (l) through documentary research and qualitative research methods to analyze the structure and dimensions of the psychological contract and organizational citizenship behavior of knowledge workers; (2) the introduction of a knowledge-based organizational support as an intermediary variables to study both relations; (3) knowledge-based employee psychological contract its perceived organizational support is related; (4) knowledge workers perceived organizational support their organizational citizenship behavior are related; (5) knowledge-based employee psychological contract directly The impact of organizational citizenship behavior, or indirect effects of organizational citizenship behavior through the mediating variables of perceived organizational support. Through research, the following conclusions: (1) a positive correlation between the knowledge-based sense of psychological contract and organizational support; positive correlation between (2) knowledge workers organizations support the sense of organizational citizenship behavior; (3) knowledge workers psychological direct positive correlation between the number of dimensions in the contract and organizational citizenship behavior, some dimensions indirectly related to perceived organizational support. Concrete results, see the study concluded. The innovation lies in this article, this special group of knowledge workers as a research object, breaking honesty, psychological empowerment will be organized in the past to study the psychological contract and organizational citizenship behavior of employees as a mediating variable mode, the introduction of organizational support as an intermediary variables, and knowledge-based employees psychological contract, organizational citizenship behavior and perceived organizational support dimension defined angle from the interaction of different dimensions to study the relationship between the three variables, obtained more specific findings.

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CLC: > Economic > Economic planning and management > Enterprise economy > Enterprise planning and management decision - making > Corporate Administration > Personnel Management
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