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Changzhou XX hospital administrative personnel performance evaluation study

Author: QinZhiQiang
Tutor: JiangWeiDong
School: Nanjing University of Technology and Engineering
Course: Business Administration
Keywords: Hospital Performance Evaluation Administrative staff Analytic Hierarchy Process
CLC: R197.3
Type: Master's thesis
Year: 2008
Downloads: 259
Quote: 0
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Abstract


With the continuous improvement of people's living standards , the requirements of the medical services industry is also getting higher and higher , the hospital is facing unprecedented pressure . At the same time , the hospital is also facing a critical moment for health care reform , the nature and direction of development of the hospital is not yet clear , but more and more intense competition between hospitals , and hospitals in order to survive , on the one hand must constantly improve the quality of the hospital 's medical safeguard medical safety , and the other one hand, how to improve the economic efficiency of the hospital has become the important work of the hospital , the hospital must introduce advanced enterprise management mode , improve the economic efficiency of hospital performance management . Performance evaluation as an important means of hospital human resource management , more important factors affecting hospital competitiveness . Therefore the objective, fair performance evaluation , help to improve the competitiveness of the hospital , and to strengthen the employees' sense of crisis , and promote the healthy and rapid development of the hospital . Performance evaluation of the hospital medical staff abroad have a better experience for reference, but the performance evaluation of hospital administrative staff has been little effective evaluation method . Difficult to quantify because of the work of the administrative staff , the effectiveness of the work can not be reflected , good pay , job Contact work is largely dependent on the consciousness , the performance evaluation Changzhou XX hospital administrative staff has been in place for three years , but the effect less than ideal, and administrative staff are not enthusiastic about the work , hospital-wide employee satisfaction is not high . In this paper, a full-house staff of the hospital administrative staff performance evaluation satisfaction survey targeting focus from assessment to assess the set of key indicators , assessment methods, the use of assessment results and other aspects , the analysis concluded Changzhou XX hospital now the problems of administrative personnel performance evaluation , and analysis of existing problems , the last performance evaluation of existing Changzhou XX hospital administrators , and the use of modern scientific theories of performance management , the actual situation of hospital optimize the Changzhou XX hospital administrative personnel performance evaluation theory and corresponding countermeasures .

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CLC: > Medicine, health > Preventive Medicine,Health > Health care organizations and career ( Health Management ) > Health care systems and institutions > Hospitals, general hospitals
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