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Software-based call center system architecture design

Author: WangGangHong
Tutor: WangAiMin；WangMingXu
School: Dalian University of Technology
Course: Applied Computer Technology
Keywords: Software Architecture Perspective Connection Style Reuse
CLC: TN99
Type: Master's thesis
Year: 2002
Downloads: 148
Quote: 1
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Abstract


With the size and complexity of software escalating , the overall structure of the system design than on the choice of algorithms and data structures more important . Software architecture as a means to describe the system -level design is becoming the hotspot. Software architecture software engineering is an emerging field , and software engineering technology development are closely related. Software architecture reflects the same kind of software framework , which reflects the software components of the system , the relationship between the parts , components, the composition of the model and its constraints . Use of software architecture helps us to analyze and understand the existing software systems, integrating new systems . In the analysis of existing systems , software architecture reflects not only the software domain knowledge , and to seize their common characteristics . This article discusses the concept of software architecture , research methods ; analysis software architecture multiple perspectives ; detailed comparison of the existing software architecture theory in a variety of connection styles and propose how to use in a design ; based on architecture theoretical study , this article from the typical call center system , starting from the perspective of software architecture modules and existing architectural style to analyze and design , to extract a more general call center system application software architecture , and achieved a good effect , the system architecture is composed of four architectural style consisting of heterogeneous software architecture. Finally, the proposed software architecture based software development model an important process , and describes the software architecture of the future direction of development .

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CLC: > Industrial Technology > Radio electronics, telecommunications technology > Radio electronics applications
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