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The application of information technology in quality management

Author: ZhouJingMing
Tutor: WangJiang;ShiYuYang
School: Kunming University of Science and Technology
Course: Management Science and Engineering
Keywords: Information technology Quality Management Quality Management Information System
CLC: F270.7
Type: Master's thesis
Year: 2009
Downloads: 187
Quote: 0
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Abstract


Traditional theories and methods of quality management focused on results, quality control terminal in the process, this approach will not achieve prevention and control role, is an ex post control, prevention and elimination of unqualified phenomenon. Modern quality management is based on the total quality management process management, demand identification from the customer, the whole process of design and development, procurement, production and service operations, monitoring and measurement products and services to form unified management quality management focus from mere post hoc test conversion to be controlled in advance, do take preventive measures to form a qualified products production and management system to ensure stable production and development to management reasons of quality management from the management results, the management of production and operation the whole process up. Process-based quality management mode of management tools put forward higher requirements, quality management must get rid of the past, such a simple, single-point mode limitations, to achieve a truly comprehensive management of the entire process. The development of information technology for quality management to bring a revolutionary breakthrough, when the emergence of the information of this carrier, the total quality management theory will play a greater functionality, making products based on the application of modern information technology, the quality of management information systems to form a full quality management process to become a reality. The application of any new technology must have a strong theoretical studies as part of its support, in this article about the theory of the use of total quality management theory and management information systems, build quality management system based on modern information technology, it supports process management model in quality management application, the text is divided into five parts: Introduction. This chapter explains the background and significance of the thesis writing. Chapter Two research questions the status quo at home and abroad. This chapter describes the citations about the basic concepts of quality management, development and current situation of the domestic and international quality management and quality management of information technology systems are discussed. Chapter of the basic framework for quality management information system based on modern information technology structure. Chapter analyzes based on the basis of the characteristics of modern information technology, quality management, quality management information system based on modern information technology function and the basic frame structure system analysis. Chapter quality management system based on modern information technology application. This chapter analyzes the characteristics of the process management methods, implementation, Quality Function Deployment (QFD), experimental design (DOE), failure mode and effects analysis (FMEA), and statistical process control (SPC) four quality process management tool integration, and space distribution of the quality management system based on modern information technology structure, a systematic analysis of the implementation measures of the quality management system. Chapter V Conclusion. This chapter is a summary of the full, pointed out that the main conclusions of the study, the thinking and outlook on future research. The main contribution of this paper is that the rich quality management of information technology research, to explore part of the quality management information from the application point of view, the application of quality management information system has a certain theoretical significance. Of course, this article is just from a few angles study, relatively shallow depth, should also continue to carry out in-depth research from a broader perspective.

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