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With the arrival of 3G era , after the reorganization of telecom operators began to enter a new stage of intensive competition in the full-service business , and therefore the need to improve market analysis of decision-making ability to respond quickly to market changes . Telecom enterprises based on the construction and application of business intelligence , business analysis support system play an important role in this work , after elaborate planning and years of construction , China's telecom operators have been building a large number of inquiries , reports, and analysis of topics , business analysts increasingly difficult for in actual telecom operators work to find ourselves useful information from a large number of information . Telecom companies need to build applications on top of the current data warehouse data marts to support personalized query analysis . This article mainly key technical and theoretical support telecom operators personal information desk research, the design of personal information desk . Firstly, the theory and technology of personal information desk support system are summarized , including basic concepts , architecture , features and steps . This paper then analyzes the current situation of the telecommunications enterprise business analysis support system proposed building objectives and content of personal information desk . Through interviews with design requirements , and collection demand analysis , the paper summarizes the demand point of personal information desk . The rest of this article from the prototype design , architecture design , the design of the data model , business data processing design , the design of the personal information desk 11 do elaborate . Prototyping application interaction design theory , consider the project can be implemented , the prototype of iterative design . Personal information station construction , architecture design , model design , business data processing design , the key code in the ETL design , development and design of online analytical processing (OLAP) , user training and collecting feedback from feedback content shows the system design and implementation process . After the successful implementation of the personal information desk interface application demonstrates that the availability of the system . Finally, we summarize the work done , and further research prospects .
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