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Company X is based on Lean Six Sigma Logistics Service Improvement

Author: WeiLi
Tutor: SongHuaMing；OuYangFang
School: Nanjing University of Technology and Engineering
Course: Logistics Engineering
Keywords: Lean Six Sigma DMAIC DFLSS 3PL Protective Trade Warehouse VMI Joint Distribution Supply Chain Management
CLC: F273
Type: Master's thesis
Year: 2010
Downloads: 94
Quote: 0
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Abstract


Lean Production and Six Sigma are the two popular managements nowadays. The former is effective in improving production efficiency and reducing production costs. The latter focuses on production stability and quality controllability. However, as going deep into practice and theory research, people find simply with one of the methods they will meet the essential limitations. But in a sort of sense the weak points of Lean Production and Six Sigma have complementarity exactly. In the end of last century, people began to think about how to combine Lean Production and Six Sigma, and obtain more results. From the beginning of this century the management theory of Lean Six Sigma has come into being, and it has achieved a lot of findings in practice and research.Although Lean Six Sigma roots in production management, its principles and means are suitable in service industry. Many service firms are using Lean Six Sigma management abroad, and have achieved good results and the customers’ satisfactory has been raised. But at home it is less. This thesis is for the purpose of questing how to improve the logistics services of the Third Party Logistics by using Lean Six Sigma.First, the thesis introduces the conception, means and methods of Lean Production and Six Sigma, summarizes their own limitations, elaborates the core concept and toolbox after renovation of Lean Six Sigma and introduces the course and steps of Lean Six Sigma’s applying.Next, the thesis takes X Logistics Corporation as an example, and elaborates the improvement process and the achievements of Lean Six Sigma.Finally, the thesis takes the outlook for the prospects of Lean Six Sigma in the Third Party.

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CLC: > Economic > Economic planning and management > Enterprise economy > Production management
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