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Sichuan Mobile Cost Electronic Management System Design and Implementation

Author: YangChao
Tutor: ZhengWenFeng;TangShuGuang
School: University of Electronic Science and Technology
Course: Software Engineering
Keywords: ITIL Axure RP Pro 5.6 maintenance management workflow engine fine electronic management
CLC: TP311.52
Type: Master's thesis
Year: 2011
Downloads: 22
Quote: 0
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Abstract


China Mobile Sichuan branch for the development,maintenance and operation service management information,standardized software development,maintenance and operation service management,implementation of software development,maintenance and maintenance services to the whole process of centralized management,at the same time as the development,maintenance,service process of fine management for data base,Sichuan Mobile conducted in software development,maintenance service management,electronic platform construction project,fine management means of enterprise development is decision-making premise and basis,through the refinement of electronic management platform,can make the enterprise for the future development of service management level and its changing trends have correct grasp,the enterprises so as to better the development of innovation and broaden sources of income and reduce expenditure decision-making provide scientific on the basis of decision-making process,to reduce the subjectivity and blindness. Only the correct grasp of enterprise management development direction under the premise,each job of the enterprise can be in the right direction,enterprise competitiveness of products in the market to be strengthened. In the increasingly fierce market competition of the modern business enterprise,the innovation of management determines the survival and development of enterprises,future and destiny,in order to ensure the management and technical innovation to work correctly,enterprise of refined management has put forward higher requirements. To effectively regulate China mobile business support network operation and maintenance management,through the standardization of management process,strengthen the network maintenance work of standardization management and standardized operation ability,so as to promote professional management efficiency and benefit,especially the introduction of the industry IT standards to guide the province’s ITIL management procedures work. Through the end of the project,the service contract" say,says clearly,maximize the value of" the purpose,let the service management work truly,safety,effectiveness of norms.In order to accomplish Sichuan Mobile Operation and maintenance management system,studies the domestic and foreign advanced ITIL process,and drawing lessons from the domestic and international standardization process implementation way,by using Axure RP Pro 5.6 prototype design,and through the CICA internal frame APPFrame complete front page development work,through the CICA internal workflow engine tool Comframe to complete the process time scheduling and process work order transfer function based on J2EE architecture,function development,achieve the standardization of operation and maintenance management system.

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CLC: > Industrial Technology > Automation technology,computer technology > Computing technology,computer technology > Computer software > Program design,software engineering > Software Engineering > Software Development
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