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Balanced Scorecard Theory Applied to the Exploration of Universities Performance Management

Author: TongZeLin
Tutor: CaiQiong
School: Central South University for Nationalities
Course: Educational Economy and Management
Keywords: Strategic Management Balanced Scorecard theory Performance Management
CLC: F272
Type: Master's thesis
Year: 2009
Downloads: 275
Quote: 2
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Abstract

With the impact of the financial crisis, China's domestic economic, social, cultural, and affected to some degree. The financial crisis must be a golden opportunity to be undertaken, the industry reshuffle. Then, universities should gain a foothold in this special time university internal management for the development of the power savings. Although the college as a non-profit organization, but its the same pursuit of efficiency is maximized. Colleges and universities to maximize efficiency it is necessary to introduce a performance management. The so-called performance management strategy under the guidance of the use of performance information to assist in the performance targets set uniform, resource allocation and priority arrangements, the effective realization of the goal to inform managers to maintain or change the target program, and report management process. Performance Management With the deepening of the theory and practice of human resource management in the 1990s and the birth, at present, many domestic enterprises, its science, efficiency has been widely recognized. With the deepening of the reform of higher education is carried out, the performance management application of theory in college more and more attention. So, we need to look for other ways to open up thinking, The parties draw, to find the one for college performance management. With mature performance management in the 1990s, China's colleges and universities from the traditional personnel management stage management stage of development to the college performance, the universities gradually carry out the performance plan, performance feedback, performance evaluation and performance improvement of university performance management activities. The current performance management content in Chinese universities: the implementation of the status and responsibility contract management, distribution according to work-pay system, the combination of colonel-level and hospital-level assessment methods, its main problems is the lack of college performance management with the University Strategy Contact the University performance management equivalent to the performance evaluation of the teacher unions, the lack of performance guidance and feedback. The Balanced Scorecard is around the organization's long-term planning, development and organizational goals are closely linked, reflects the organization's success key factor in the financial indicators and non-financial indicators of performance measurement system. It consists of financial, customer, internal business processes, learning and growth. College performance management is the reason why the introduction of the balanced scorecard, because it emphasizes the performance evaluation of the strategic, comprehensive, balanced and development. At the same time as an organizational performance management model, balanced scorecard theory can apply to university performance management. Balanced Scorecard performance management for the college to provide a strategic framework for effective coordination and eliminate barriers within the organization, the Organization for the Advancement of Learning and prevent the development of universities in the short-term behavior. The balanced scorecard built university performance management system is divided into three levels of the university-level, hospital-level and personal balanced scorecard. Construction of performance management system work to carry out the balanced scorecard strategic discussions must first determine the college's mission, core values ??and vision. Then, set the strategic goals and objectives of the Balanced Scorecard. Four strategic goals should follow the SMART principle, that the strategic objectives are specific, measurable, achievable, realistic and time-limited; strategic objectives from the academic, student, and internal operations, learning and growth hopes reach results; derived indicators of performance appraisal will be able to work out the basis of the strategic objectives. Then, the allocation of the index weight, to determine the index value. The index weights assigned in this study is the sort, and the weight factor method. Sort method to sort indicators in accordance with the principle of importance; rights factor method is the use of the weight factor judgment table pairwise comparison of the design of the various indicators and assessment scores to determine the weight. Finally, the action plan is included in the balanced scorecard, balanced scorecard of all levels will be able to draw out. The fifth chapter deals with the conditions for the smooth implementation of the Balanced Scorecard in university performance management need, including the financial budget, all the understanding and support of the teacher unions and so on. Found, Balanced Scorecard has broad applicability, it should link the three levels of the school, department and individual goals, their attention focused on the performance of the colleges and universities throughout the organization. Balanced scorecard implementation in the school performance management, performance and individual performance the college strategic objectives for the center will organize associated with, and provide assessment index system of personal behavior, Balanced Scorecard help expand college performance management theories and methods.

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