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After the reorganization of Chinese three telecom operators in 2008,the Chinese telecom operators came into the situation of tri-networks(the integration of telecommunications networks, cable TV networks and the Internet)and Full service operation. And With 3G networks begin to be operated, The Internet of things and the new generation of IT technology continues to update and promote,Telecom operator products and services become more rich. Because of this, Value-added services on top of all this change became more and more important for the telecom companies. In such an environment, How the Value-added services affect their organizational structure will be precisely the contents of this article.In this paper, the characteristics of the existing value-added services of China’s telecom operators, is researched characteristics are seen as the independent variable. Analyze the relationship between the organization structural dimensions and the value-added services, in order to investigate the rationalization of the value-added services , in order to promote the company’s continued progress and growth.First of all, we establish the correlation dimension of value-added services in the way of factor analysis, and put Chinese telecom companies’ value-added service evaluation model divided into four dimensions that include internal operating factors, supply chain factors, customer-oriented factors and competitor factors. and the internal operating factors are divided into six second level index,include profitability, R&D capabilities, the level of technical support, quality of operations personnel, the response speed of environmental change and subscriber growth. Supply chain factors are divided into four second level index, including types of suppliers, the number of suppliers, the type of the channel and the channel number. Customer-oriented factors are divided into three second level index, including customer satisfaction, speed of response to new customer needs and customer feedback processing speed. Competitors’ factors are divided into four second level index, including number of alternatives, technical innovation, technology transfer capabilities and similar product kinds. Then on the basis of the correlation and regression analysis, verify relationship between value-added services and telecommunication organizational structure decentralization, complexity and standardization.In this study, we found that the customer-oriented and value-added services, supply chain and market competition factors have positively effect on organizational structure of decentralization.The internal operating factors with value-added services, customer-oriented, supply chain and market competition factors have positive effect on the complexity of the organizational. Customer-oriented supply chain and market competition factors have positive effect on standardization of Organizational structure.The four dimensions of value-added services(internal operating factors, supply chain factors, orientation factors of the value-added business customers and competitors factors) have positive effect on the three dimensions of organizational structure(decentralization, complexity, standardization) are a positive prediction. These researches suggest that through the strengthening of the decentralization of the organization, complexity, degree of standardization can improve the operational efficiency of the value-added services to enhance the core competitiveness of the telecom companies.
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