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Study the Relationship between Emotional Intelligence and Job Satisfaction

Author: ZhangXiuJun
Tutor: TangDaiSheng
School: Southwestern University of Finance and Economics
Course: Human Resource Management
Keywords: Emotional Intelligence Job Satisfaction Correlation An Empirical Study Emotional Intelligence - job satisfaction Managerial Grid
CLC: F224
Type: Master's thesis
Year: 2010
Downloads: 404
Quote: 0
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Abstract


With the continuous deepening of people-oriented management philosophy, job satisfaction also increasingly attracted the attention of scholars. Unremitting efforts and pursuit of scholars, job satisfaction has made significant progress, the results of their research is mainly focused on the development of job satisfaction factors affect the identification and measurement tools. Foreign research scholars of job satisfaction Vroom, Friendlander, Smith, Kendall, etc., can be found from the results of their research work, wages, promotion, supervisors, colleagues five factors have a significant impact on job satisfaction, these factors The three factors that include job satisfaction, social and technological environment (boss, interpersonal relationships, working conditions, etc.), self-fulfillment factors, recognized factors (challenging work, responsibility, promotion, etc.); domestic work Factors Influencing Satisfaction scholars Yu Wen Zhao, Shi Kan, Lugano, their empirical studies have shown that personal factors, the level of leadership, job characteristics, working conditions, benefits, remuneration for work colleagues and the relationship between job satisfaction significant impact. Now the job satisfaction measurement tools have been developed, nearly 10, so in the future research will focus on these factors in organizational life role in the process, the role of the type of job satisfaction; research methods will be included in new variable ideas to strengthen the study of causation. According to this thinking, combined with the psychology of emotional intelligence research papers Emotional Intelligence argument to explore the relationship between emotional intelligence and job satisfaction, combined with the more obscure features of the growth enterprise management environment, growth the relationship between emotional intelligence and job satisfaction of employees empirical research. The papers from the following five chapters: the first chapter study and review of the relevant literature, and literature studies have found that emotional intelligence and job satisfaction research trends, determine the direction of thesis increase the dependent variable of emotional intelligence on job satisfaction the differences explained. This regard Shun Cheng Emotional Intelligence applications development trend, while meeting add new variables to strengthen the causal relationship between job satisfaction research needs; Chapter II the basic foundation and theoretical modeling. The chapter from the theoretical basis of the theoretical basis of the emotional intelligence and job satisfaction to combine theoretical basis and theoretical assumptions, the completion of the theoretical modeling of the relationship of emotional intelligence and job satisfaction, and the model is theoretical explanation: the completion of the third chapter questionnaire design and survey. According to the research objectives, research methods and model requirements, research needs at least 100 questionnaires to support this end, this thesis in Chengdu were selected managers in the knowledge-intensive and labor-intensive the representative growth companies in a sample survey conducted A total of 180 questionnaires, 178 questionnaires, 150 valid questionnaires were to meet the needs of the papers exploratory analysis and interpretative analysis. Chapter by descriptive statistical analysis, reliability and validity, factor analysis through statistical analysis of the questionnaire asked the paper empirical ideas is to verify whether the emotional intelligence and job satisfaction and emotional intelligence factors and work satisfaction significantly; data analysis and processing method, regression analysis and analysis of variance, emotional intelligence and job satisfaction of the employees of growing businesses significantly related to conclusions. At the same time by the independent sample t test, single factor variance analysis and other methods, analysis of different ages, duties, qualifications of staff, their emotional intelligence presence of significant differences, of different ages, positions and length of service of employees, their job satisfaction exist significant differences; first five chapters on the basis of the conclusions of the empirical analysis, the development of the managerial grid model based on emotional intelligence to enhance job satisfaction. Different grid types of employees, different management measures, and growing businesses how to provide policy advice in the management of human resources emotions. In this thesis, innovation lies in selected growth companies in the primary, secondary and senior managers as the research object, starting from the relationship between emotional intelligence and job satisfaction, the relationship between research growth companies employees emotional intelligence and work satisfaction . Based on empirical results and field research, development based on emotional intelligence to improve job satisfaction ABCD box, and type of personnel in each grid analysis, and management recommendations for specific target groups for the introduction of the practice of community emotional management, stress management and personalized management theory bedding and technical support. But because of time constraints, there are many inadequacies of the paper, the authors will in future studies to further expand the scope of the study, the rich emotional intelligence and job satisfaction theory, in order to develop a more systematic, standardized emotional intelligence training system to provide continuous power for the enterprise to improve employee job satisfaction.

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