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An Empirical Study of ACSI-Based Information Disclosure of Governmental Websites

Author: ShenLei
Tutor: YanXiangLin
School: Nanjing University
Course: Archival Science
Keywords: Government website Open Government Information ACSI Nanjing Municipal Government website
CLC: D630
Type: Master's thesis
Year: 2011
Downloads: 148
Quote: 1
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Abstract


Information disclosure is a government website \Government websites provide information services to the public can really get satisfaction the maximum mission and ultimate goal of the government websites from the perspective of public satisfaction with the government website information disclosure evaluation has strong practical significance. However, in China and the world more than the current evaluation of the government website information disclosure level is based on the Government's point of view, China's government website information disclosure evaluation is still at the technical level, not yet real website information service from the user evaluation of the government's overall level. Based on the above-mentioned situation, based on the general overview and analysis of the feasibility of the domestic and foreign government government website information disclosure of evaluation of the revision of the the ACSI original evaluation model and the Nanjing government website, for example case study aims to confirm ACSI The evaluation model for the feasibility of the open field of evaluation of the Chinese government website information to similar to this international ACSI's more mature and authoritative evaluation method in the open field of evaluation of website information of our government to get more attention. Context, is divided into four parts: the first part is the introduction, the government website information disclosure construction of government websites, e-government among the public the importance and significance of the evaluation as well as on the government website information. On this basis, I initially introduced at home and abroad on government information disclosure evaluation of existing models and methods and explains the trend of user-centered public evaluation of website information. Finally, a brief introduction to the formation and development of the ACSI evaluation model; second part confirmed ACSI applied to areas of the feasibility of the Chinese government website evaluation from the perspective of existing research results, the political basis of the mass base, the development trends and success stories ; Part III describes the basic principles of the ACSI evaluation model and describes its advantages and disadvantages in practice, correct ACSI evaluation model based on ACSI website information publicly preliminary evaluation model; fourth part of that The empirical section of this article, I analyze each variable basis, again amend the preliminary model, the final evaluation of the Nanjing Municipal Government website ACSI model. And analyzed using the model the the Nanjing government website information disclosure user satisfaction, based on two-dimensional quadrant analysis reflects the findings intuitive. The conclusion of this chapter, pointed out in part reflects the evaluation of the empirical process model of the defect analysis, and empirical results obtained; fifth part is the conclusion of this article, the feasibility of the theoretical analysis, and empirical studies two main part of the analysis, and focuses on the empirical process defects, and they made the evaluation results. The innovation of this paper is the introduction of government website information disclosure evaluation field ACSI and construct a preliminary evaluation of the model in the open field of evaluation of the Chinese government website information ACSI applied in the use of the model of the empirical public evaluation of the Nanjing Municipal Government Website a variety of statistical analysis methods, in order to provide a reference model for the level of information disclosure evaluation of the the archives website including government websites.

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CLC: > Political, legal > China's political > State administration > State organs and personnel management
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