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Customer demand to improve the process of analysis and specification development process

Author: LiJiangBo
Tutor: DongJun
School: East China Normal University
Course: Software Engineering
Keywords: R \u0026 D Management Customer Management Integrated solutions
CLC: F274
Type: Master's thesis
Year: 2008
Downloads: 103
Quote: 0
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Abstract


More and more companies realize that R \u0026 D management tools have an important role to improve R \u0026 D efficiency and reduce development costs . However , the R \u0026 D process , the customer demand for continuous change , leading to project demand for the change , a single project management tool has been unable to meet this demand . Therefore, the organic integration of R \u0026 D management and customer management has become an inevitable demand . This paper introduces the concept of the R \u0026 D management and customer management integration solutions , and also explained the traditional R \u0026 D management and integrated customer management processes . Analysis and presentation of the specifications of the customers' needs in the process of improvement in the R \u0026 D process . The new R \u0026 D management and customer management integration specification and summarize the drawbacks of traditional R \u0026 D management and integrated customer management and the new R \u0026 D management and customer management integration advantages . Standardized summary in this article is not enough for rough , I work in the understanding of customer needs is not very deep . Follow-up work , the a further finishing a more detailed, viable R \u0026 D process customer demand to improve the process specification .

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CLC: > Economic > Economic planning and management > Enterprise economy > Enterprise Marketing Management
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