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The Company Y salespeople optimization of performance indicators

Author: QianPing
Tutor: MaShiBin
School: Nanjing University of Technology and Engineering
Course: Business Administration
Keywords: Performance Management Key indicators method Performance indicators Optimal design
CLC: F272
Type: Master's thesis
Year: 2010
Downloads: 209
Quote: 0
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Abstract


Performance management as an important human resource management module , is to ensure that the business execution to achieve the strategic objectives of the important part . Company Y in the optimization problem facing the the sales sector performance management , led to the company's overall operating performance is not very satisfactory . Company Y the KPI - core performance management system to optimize the design theme . The article first introduces the theories and methods of performance and performance management , and analysis of the pros and cons of various methods and scope of general performance management trends , performance management system is increasingly focused on the strategic orientation , performance management as a strategic implementation an important means , and the system more and more systematic , practical application more emphasis on the technical. Secondly, to conduct a comprehensive analysis of the status and problems of the Y company sales department from the enterprise development strategy , business processes , organizational structure , human resources management , in particular, has carried out a detailed analysis of the performance management system running , attributed to Company Y in performance management the necessity aspect optimize . The focus of the article in the Y core KPI performance management system optimization research component , the content of a comprehensive study of the Y- company performance management system design principles , design ideas, as the core enterprise KPI target level system , security system operation , and strong technical performance planning process focused commentary , especially innovation processes , responsibilities decomposition informative presentations from technical operational level , but also to determine the departmental level KPI KPI target level system build process . FAQs and Y 's sales department performance investigation has found that the negative impact of the problem on the system running , the article also raised the necessary work Y corporate performance management processes needed for the operation carried out by the various stages , some safeguards need to take in order to avoid the performance management work . Finally , the conclusions of analysis of the advantages and disadvantages of the system design and implementation of the expected effect , and hope that the sales department of Company Y 's performance management system capable of effective implementation , continuous improvement , design optimization , and inspiration to other businesses and learn .

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