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An Exploration and Realization of M-zMPPS Diagnosis Testing System

Author: LiJunHua
Tutor: GanDengWen;DingShuLiang
School: Jiangxi Normal University
Course: Theory of computer software
Keywords: Cognitive Diagnosis Tariff packages State transition diagram J2EE
CLC: TP311.52
Type: Master's thesis
Year: 2008
Downloads: 122
Quote: 1
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Abstract


In recent years, more and more tariff packages of the telecommunications industry , and the increasing complexity of understand mistakes because of tariff packages , leading to high phone bill or can not properly use the service downtime , resulting in a large number of complaints . Comprehensive clean-up this relevant departments of the existing telecom tariff packages to address the excessive number of tariff packages , computational complexity , and fuzzy tariff publicity tariff structure and conditions of use and other issues . However, due to the tariff package itself has a number of advantages , telecom operators in order to segment customers integration of resources , the promotion of new business is inevitable there will be some relatively complex tariff packages . Therefore allows users to fully understand the rules of the tariff packages , selected on the package is very important . Has been misleading users try to find the reason for the misunderstanding and caused misunderstandings , and effective remedies for publicity , to avoid the resulting dissatisfaction and complaints to improve service , is a pressing problem . This innovation to the new generation of test theory of - cognitive diagnostic tests applied to the understanding of the business rules tariff packages to Q - matrix theory and the state of the rule space conversion the Pictured tool , the voice tariff part of the package of M-Zone Music attribute hierarchy relations division and the development of a diagnostic test systems , and the J2EE platform , the system can find user of tariff packages cognitive mistakes , targeted remedies to reduce the resulting complaints . And the test results according to the user , the statistics is not easy to understand the business rules , provide a reference to the tariff case design .

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CLC: > Industrial Technology > Automation technology,computer technology > Computing technology,computer technology > Computer software > Program design,software engineering > Software Engineering > Software Development
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