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Human Resources Shortage Nanchang Hotel Strategies Deal with

Author: LiuJiangHai
Tutor: LuXiaoYong;HuWei
School: Nanchang University
Course: Project Management
Keywords: Nanchang The hotel industry Human resources shortage strategies
CLC: F719
Type: Master's thesis
Year: 2011
Downloads: 100
Quote: 0
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Abstract


With the gradual deepening of reform and opening up, as one of the earliest opening of the industry, hotel industry have seen significant development, especially in the decade since the time of accession to the WTO, has been even more rapid development, the importance in the national economy position is also increasingly reflected. However, the rapid development of the hotel industry, especially the hotel has far exceeded growth in the number of the training speed of the hotel, after nearly a decade across the stage of development, more and more hotel decision-makers are beginning to realize the shortage of qualified personnel the harsh reality of human resources supply and gradually become the hotel industry during this period hindered the development of the "bottleneck."As the central city of Nanchang, the capital, other cities in the province compared with the existence of certain advantages, but around the capital city, especially compared with the coastal cities, the economy is relatively backward, inferior region significantly, the attraction of talent is clearly insufficient, coupled with human resource management and backward, the brain drain phenomenon is widespread, making the problem of shortage of human resources is particularly prominent. As the talent shortage and a huge loss and other causes of the shortage of human resources necessary to the hotel, a series of negative effects. Instability such as service quality, customer loss, employee training costs, good corporate culture is difficult to form and so on, the hidden costs caused substantial losses. Therefore, the shortage of human resources strategy for the next Nanchang hotel deal in depth study of the reasons for the shortage of mining professionals, attract talent and retain qualified personnel to identify strategies for each hotel for both the issues at stake, but also to rapid development of the hotel the key.This article is in the shortage of human resources Nanchang star status of the last two years, based on the survey, collect, organize all kinds of information, respectively, from the macro and micro level analysis of the Nanchang-star hotel on the shortage of human resources of the deep-seated reasons, combined with theoretical and practical-star hotel management to propose a solution. Namely:to optimize the macro-environment, improve the competitiveness of the industry; on the use of human resources at the micro-management tools and methods, different in the individual’s career development stages, "the whole hotel staff loyalty management" with a view of the Nanchang-star hotel management who inspire, to take effective measures to break the shortage of human resources in Nanchang hotel industry bottlenecks, thus contributing to the city’s star fast and healthy development.This article also TNP Hotel of Nanchang empirical case for the human resources management, analysis of the hotel face the shortage of human resources, coping strategies, combined with the actual situation of the hotel inadequacies.

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CLC: > Economic > Trade and Economic > Domestic Trade and Economic > Services sector
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