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NLY corporate performance management system diagnosis and improvement of
Author: HaoHongYan
Tutor: LiGuiQing
School: University of Electronic Science and Technology
Course: Business Administration
Keywords: Performance Management Key Performance Indicators Balanced Scorecard Human Resource Management
CLC: F272
Type: Master's thesis
Year: 2009
Downloads: 282
Quote: 1
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Abstract
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As the technology of information technology and economic globalization, enterprises are faced with the competitive environment more complex, more intense, more open, enterprises in order to improve their competitiveness in the market, are constantly exploring effective ways of effective human resource management organization to become an important way to gain a competitive advantage. The performance management is a modern enterprise management system, human resource development and central and critical, is the focus of human resource management in the enterprise daily management plays an important role. For enterprises, establish a scientific, practical, and business strategy to adapt to the development of performance management system has a very important practical significance and theoretical value, effective performance management system for enterprises in the fierce competition in the market for more broad space for development to provide protection. Discuss this article corporate research institutions transformed by science and technology enterprises, the enterprises in the performance management system reform, there are many problems, which the views of staff is relatively large, especially in enterprise performance management has become the core of everyone's attention. Therefore, how to improve the performance management system not only for NLY is very critical in terms of the company, in preparation for the restructuring and conversion shortly stage companies, as well as SME has certain reference value. In this thesis research background and significance to clarify, the first performance management theories were reviewed, introduces the connotation of performance management, performance management purpose and significance of the theory and method system of performance management and other related content, and then through interviews, work observe a variety of methods to collect industry information and internal information on the status of NLY company's human resources and performance management a comprehensive analysis of the current situation and combing out NLY corporate performance management problems. To solve these problems in determining the ideas and methods after the performance management under the guidance of the theory, according to the status of NLY corporate performance management, the use of SWOT analysis method to determine the company's strategic goals, and strategic priorities according to the company, combined with management by objectives ( MBO) thinking, the use of the Balanced Scorecard (BSC) and key performance indicators (KPI) method from a financial, customer, internal and learning four dimensions established key performance indicators and had layers of decomposition implemented. Performance indicators identified in accordance with the performance management system after the process, from performance planning, performance implementation, performance evaluation, performance feedback, performance results of the application of five links, constructed NLY Company Responsibilities-oriented, based on strategic performance management systems. After a trial run, the performance management system to enhance and improve the company's internal management level, but needs further testing and improving implementation.
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