Dissertation > Excellent graduate degree dissertation topics show

The Research on Employees’ Job Burnout in State-owned Commercial Banks

Author: DingYuLan
Tutor: ZhangLaE
School: Suzhou University
Course: Business Administration
Keywords: State-owned Commercial Banks bank employees job burnout job burnout intervention job engagement
CLC: F832.2
Type: Master's thesis
Year: 2011
Downloads: 119
Quote: 0
Read: Download Dissertation

Abstract


As social economy develops and competitions between banks are heating up,job burnout bothering bank staff is becoming more and more serious, which has greatly influences their physical and mental health and lowers their performance as well as the performance of the organizations ,therefore ,effective intervention measures must be carried out to deal with job burnout without delay. Keeping abreast and reducing staff job burnout, as well as enhancing their job engagement is an emergent problem to be dealt with by banks.This paper basically launches according to the summerarization of some relative theories, present state of job burnout and an analysis of its causing ,and how to interfere in job burnout. After discussion on theory ,questionnaire surveys were undertaken on all staff of A sub-branch, and then a causal analysis was made to look for countermeasures to alleviate employees’job burnout;as a result, the personal and organizational performance will be improved with the increasing job engagement.This research takes A sub-branch of Suzhou ICBC for instance, and employs the Maslach Burnout Inventory(MBI)---revision of its general version and the Utrecht Work Engagement Scale(UWES)developed by Schaufeli et al to do the questionnaire surveys. Result: 128 questionnaires were sent out and 123 questionnaires were retrieved including 113 valid questionnaires. The ratio of callback questionnaire is 96.09% . After a series of researcher and analysis, this paper finally put forward the effective measures to interfere employees’job burnout of A sub-branch of Suzhou ICBC. In addition to the universal measures ,including staffer should strengthen their own management and the organization should create conditions to relieve staff job burnout, sub-branch should make corresponding measures including showing deeply concern for female staff ,young staff and counter staff, attaching great importance to staff holding advanced academic degrees ,raising the working enthusiasm of professional staff and paying close attention to the job burnout of administrative personnel.

Related Dissertations

  1. The Research of Stutas and Relationship of Chinese Principal Leadership Style、Job Burnout、Cultural Anxiety,G471.2
  2. Job Burnout: A Study on the Basis of Psychological Capital and Job Demands-Resources Model,B841
  3. Bank of the socialist market economy environment ethics training research staff,D648.1
  4. The Korea State Branch of performance appraisal system optimization research,F832.3
  5. Compilation and Application of the Scale for Job Burnout for Bus Drivers,R47
  6. State-owned commercial banks stakeholder Governance,F832.33
  7. Handan Branch of the Bank of China Flatten-Reform Case Analysis,F832.2
  8. A Survey of Job Pressure and Job-burnout of College PE Teachers in Shanghai,G645.1
  9. Analysis of Job Burnout and Intervention for Professional Project Designers,B849
  10. A Study on the Current Situation and Management of Doctors’ Job Burnout in One Tertiary General Hospital,R197.32
  11. Professional Psychology Needs Survey of the Degree of Head Nurses Job Burnout in Triple a Hospitals in Shanxi Province,R47
  12. Development Strategies of Online Banking in State-Owned Commercial Banks,F832.2
  13. Research on the Relationship between Job Stress、Self-efficacy and Job Burnout of Software Developers of IT Industry,F426.672;F224
  14. A Study on X-Efficiency of State-owned Commercial Banks in China,F832.33
  15. Research on the Current Condition, Problems and Corresponding Suggestions of Internal Control of the State-owned Commercial Banks,F832.2
  16. About owned commercial banks who studies the relationship between pay and performance,F832.33
  17. Sales staff burnout and turnover intention - Mediating Effects of Job Satisfaction,F272.92
  18. Study on Operation and Risk Management of China State-owned Commercial Bank,F832.2
  19. Comparative Research to Management Efficiency of the State-owned Commercial Banks after Their Shareholding System Transformation,F224
  20. A Research on the Relationships among the Grass-root Officers’ Big-Five Personality, Self-Efficacy and Job Burnout: Taking the Armed Police Forces of Hunan Province for Example,E277
  21. The Research on Internal Governance Mechanism of Agricultural Bank of China,F832.33

CLC: > Economic > Fiscal, monetary > Finance, banking > China's financial,banking > Banking system and business
© 2012 www.DissertationTopic.Net  Mobile