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Management of internal queue M/M/n Tourist Attractions Based on Queuing Theory

Author: WangRenZhi
Tutor: MiaoWeiYa
School: University of Electronic Science and Technology
Course: Business management
Keywords: M/M/n, Queuing theory Tourism Scenic Area Multiple objective linearprogramming Queue management
CLC: F592
Type: Master's thesis
Year: 2012
Downloads: 268
Quote: 0
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Abstract


With the development of tourism industry, tourism has gradually become a part ofpeople’s life; major tourist attractions are overcrowded, leading to reduced scenictourist satisfaction, congestion, even resulting in potential safety problems, causing amass stampede and other serious consequences.In this paper, based on the M/M/N queuing mechanism of queuing theory andmulti-objective linear programming to study a large tourist attractions of solutions, theoriginal proposed a variable order service tourism model for disordered full servicetravel mode, the cost is not increased basically substantially based on improve scenicservice efficiency, effective rate and scenic spots tourist excursion through themaximum limit of daily tours. In order to make the tourists cooperate activelydisordered full service travel patterns, we assisted with the first tourist attractions totourists, and the use of multiple objective programming method is used to design thefirst tourist attractions tourist routes, so that visitors to the best tour scenic area, and thevisitor will not conflict with each other, resulting in a certain attraction mass line thephenomenon, the single visit can truly become efficiency, controlled multi line tour,substantially reduced tourists waiting time, enhance the scenic image. In addition tolarge area also can pass in the famous attractions set up the big screen of scenic spotsflow distribution real-time map shows the way to effectively guide tourists, the touristswon’t excessive concentration, increase the tourist capacity, decreased due to unknownand fear caused by the sudden event probability. Finally, we through the rational choiceof key landscape visitors, leading to help solve large scenic line, the use of visitorsrational psychology, and scenic areas of the active guide and help, services to copewith this problem, the method is more scientific and practical.

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