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Starcom Communications Limited Sales Staff Performance Appraisal System Optimization Research

Author: JiangZuoZuo
Tutor: BaiYongXiu
School: Northwestern University
Course: Business Administration
Keywords: performance appraisal KPI starcom Communications Limited
CLC: F272.92
Type: Master's thesis
Year: 2012
Downloads: 129
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Abstract


With the times of knowledge economy high speed development, the rational ilization of human resources has become the enterprise survival and the development important guarantee of. How to use scientific formulation suitable for enterprise development strategies and long-term goal of the performance management system, ensure the enterprise is in reasonable control cost of human resources management on the basis of adequate human resources, support, Starcom company and other enterprises in the same industry must face to solve the first problem, is the core content of this paper.The first chapter and the two chapter in the research background, significance, methods and performance management of current research status and theory are stated in detail. The third chapter first provides an overview of the Starcom company’s main business and service, development strategy, organization structure, human resources present situation and the existing performance evaluation system were introduced, and by using the method of questionnaire investigation, interview, referring to the historical documents, the search problem, and analyze the existing problems and causes, fourth chapter at this stage the company’s strategic adjustment target, in view of the existing performance appraisal system to find problems gives a performance optimization objectives, by applying the theory of knowledge, in post evaluation and post indicator value analysis is presented for the enterprise performance appraisal system optimization scheme.In the fifth chapter of this paper ps forward the optimized implementation of performance management system condition, measure and safeguard measure, with emphasis on the Starcom company in order to ensure the effective operation of the new system should be based on the original to make corresponding adjustment.This paper combines the performance management theory as the foundation, pass around the Starcom company strategic development target as the premise, for performance management system present situation, p forward to optimize the train of thought, principle, specific programmes, particularly in the design of the performance management system optimization scheme is completed, this paper also proposes the basic implementation scheme conditions, as well as the corresponding safeguard measures, for other foreign-funded enterprises and the communications industry has a certain reference value for similar enterprises.

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CLC: > Economic > Economic planning and management > Enterprise economy > Enterprise planning and management decision - making > Corporate Administration > Personnel Management
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