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The Survey and Analysis on Employee Satisfaction of China CITIC Bank Corporation Yinchuan Branch

Author: CuiJing
Tutor: KangXiaoQing
School: Ningxia University
Course: Business Administration
Keywords: Employees’ job satisfaction questionnaire survey actor analysis Incentivemeasures China Citic Bank
CLC: F832.33
Type: Master's thesis
Year: 2014
Downloads: 7
Quote: 0
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Abstract


Employee satisfaction is a relative concept, when the user’s expectations have been met, the employee will be considered subjective satisfaction, but there expect can’t be met, they will be subjective sense of loss, thereby affecting employees’work motivation. In the banking industry, increasing competition and very frequent flow of talent, so many banks are more acutely aware that the key to the modern enterprise competition is the talent competition. And how to measure employee satisfaction and evaluation, and improve the management of employee satisfaction, and now have become a lot of problems banks are most concerned about.In this paper, theories and concepts as well as employee satisfaction measurement tools for research-based, Yinchuan, China CITIC Bank branch staff for the survey, a questionnaire survey methods Yinchuan CITIC Bank branch staff conducted a survey analysis, the purpose is to find the impact of employee satisfaction the root causes. This paper uses a survey questionnaire, data analysis and other methods, Yinchuan, China CITIC Bank branch staff conducted a survey of satisfaction, summed up the impact factor eight aspects, namely the work itself, the work environment, relationships with colleagues, superiors, the company training, remuneration package management system and the future development of space, and for each of the factors of a comprehensive analysis of the remuneration package drawn, there is a big impact on the work itself and the future development of these three factors, and these factors for the problem that arises, put forward practical solutions. By implementing these measures can help CITIC Bank branch in Yinchuan more comprehensive understanding of state employees, motivate staff enthusiasm from different aspects, and thus bring better benefits for enterprises.

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CLC: > Economic > Fiscal, monetary > Finance, banking > China's financial,banking > Financial organizations, banks > Commercial banks ( specialized banks )
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