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The Study on the Human Resource Actuality and Countermeasure of Community Health Service in Tianhe District of Guangzhou City

Author: OuYangJianHua
Tutor: HeWenSheng
School: Lanzhou University
Course: Public Administration
Keywords: Community health services Human Resources Satisfaction Management strategy
CLC: R197.1
Type: Master's thesis
Year: 2009
Downloads: 104
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Abstract


Community health service human resources is an important factor restricting the development of community health is an important part of the development of community health services, the establishment of an appropriate community health service workforce is one of the most critical factor in the development of community health services. Through the survey of 22 community health centers in Tianhe District, Guangzhou Human Resources, satisfaction and its influencing factors, and analyze, propose appropriate management strategies, development of community health service health workforce development policies for the relevant health administrative agencies, community health service quality, and provide a scientific basis. Introduction introduces the research background, research methods, research purpose, research, research technology roadmap and quality control, and Comprehensive Review of the status quo of our country at all levels of community health human resource management research. Tianhe District, Guangzhou Human Resources in Community Health Service and the literature review, questionnaires and interviews to explore the Human Resources, Tianhe District, community health services, including community health service care in Tianhe District, Guangzhou person's age, education, job title structure, medical staff medical training, medical staff training needs and job satisfaction and its impact on the satisfaction of the relevant factors, to understand the situation of the residents of the community health service needs and their satisfaction with health services degrees; research results show that community health service human resources, Tianhe District, Guangzhou presence of structural defects, low quality, lack of training, low job satisfaction of medical personnel, residents of the community health service satisfaction is not high, as demonstrated by : 1, the proportion of health care is only 1:0.844, community health service medical staff serious imbalance of men and women, the vast majority of women (74.8%). 2, staff education levels needs to be improved, Bachelor degree or above accounted for only 34.1%. 3, the lack of senior personnel, more than half of the junior titles, the title of senior accounted for only 10.8%; 4, has been involved in general medicine job training ratio is not high, accounting for only 41.6%. 5, personnel service capacity is not high, 59.1% of the respondents said: feel powerless to carry out certain tasks in the workplace, not perfect complementary measures taken by the institutions to improve staff knowledge and skills, 53.5% people feel that the greatest shortages of staff of the communities where health services as general medical practitioners. 6, the pilot community health services to meet the lack of capacity of local community health service needs. Only 27.7% of respondents believed that their own communities where health services are able to meet or to meet the basic health needs of community residents in the region. 7, the medical staff happy and satisfaction of community health services is not high: only 54.8% of people are willing to do the work, satisfied or basically satisfied with only 33.4% of people paid for their work. 8, only 38.48% of the residents in community health services, the understanding of the residents of the community health service institutions accounted for only 27.2%, only 50% of the residents of the community health services have received the satisfaction. Third, the impact of the factor analysis of the human resource development of community health services in Tianhe District, Guangzhou. This section focuses on the main analysis of the current problems of Tianhe District, community health services human resources. Analyze, summarize constraints in human resources development of community health services in Tianhe District, Guangzhou: government policy tilt is not enough, lack of government investment, obsolete concepts, general practitioner (nurse) training effect is not high, community health environment needs to be improved. Fourth, strengthen the Guangzhou Tianhe District Community Health Service Human Resources Management Strategy. For the analysis of the above issues and causes proposed Tianhe District, community health service human resources management strategy: to increase government support for efforts to create a favorable external environment: increase and improve health funding, straighten out the price of services and investment system; strengthen supervision and management role of community health services; accelerate the construction of community health service network, and promote personnel development; vigorously strengthen community health quality of human resources building; improve community health human resources system construction; medical personnel to improve community health benefits, increase employee job satisfaction .

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CLC: > Medicine, health > Preventive Medicine,Health > Health care organizations and career ( Health Management ) > Health care systems and institutions > Health care system
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