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Universities grassroots management staff burnout research

Author: WuKongZhen
Tutor: QinQiWen
School: Southwestern University
Course: Applied Psychology
Keywords: Job burnout Emotion exhaustion Depersonalization Reduced personal accomplishment
CLC: G647.1
Type: Master's thesis
Year: 2009
Downloads: 89
Quote: 1
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Abstract


Management in colleges is facing increasing challenging and pressure because of the larger-scale enrollments and keener expectation from the society and parents, primary administers are undertaking demanding and overloading work, together with facing pressures from evaluation of professional titles, promotion, recharging, and conflicts from job and family, etc. so they often display negative feelings like exhaustion, irritation, and tension. What’s worse is that they are experiencing professional burnout varying in extent.Under the new situation, the primary administers of Chongqing Technology and Business University are also facing the similar pressures and challenges. In order to look into the job burnout of primary administers of Chongqing Technology and Business University, this research adopts the method of questionnaire and testes 152 primary administers of Chongqing Technology and Business University ,getting the following results:Firstly, primary administers of CTBU do not have serious degree of job burnout on the whole, and the job burnout is Manifested in the dimensions of emotional exhaustion prominently.Secondly, people do not vary distinctively in the extent of professional burnout despite the difference of their education background and their sex. But as to the emotion exhaustion and depersonalization, female scored higher than male; people with higher education background scored higher than those with less education background in emotion exhaustion, depersonalization, and lack of personal achievements.Thirdly, people with different age, marital status, working period, annual income, working position and child display significant difference in the three dimensions of professional burnout. People range from 36 to 45 scored higher in emotion exhaustion; married scored higher in lack of personal achievements; emotion exhaustion, depersonalization and lack of personal achievements are distinctively demonstrated by those with lower professional titles; those who have been working for less than 5 years and longer than 16 years scored higher in emotion exhaustion and depersonalization; The innovation of this study is specifically for job burnout which is the the primary administers of colleges, analyzes the reasons of differences on the job burnout and comes up with comments and suggestions based on the features of the basic administrative work..

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