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Applied Research of Six Sigma Methods on the Process of Inbound Logistics

Author: ZhangHui
Tutor: ChenXiaoRong
School: Shanghai Jiaotong University
Course: Business Administration
Keywords: Six Sigma management DMAIC Inbound Logistics Pugh Materix AHP
CLC: F224
Type: Master's thesis
Year: 2012
Downloads: 112
Quote: 0
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Abstract


With the globalization, the growing competition and diversity of customer needs put forward a higher requirement for the supply chain management. Stable and efficient inbound logistics is the guarantee of production and sales for the enterprise.This paper is based on Six Sigma management, and tries to solve the specific material supply problem in inbound logistics in the Chinese factory belonging to foreign company in accordance with the steps of DMAIC. Regarding material supply, Key performance indexes are defined according to actual environment and customer needs, which are POU (Point of Use) availability and logistics turn, so that the problem of material supply can be measured, and then some key inputs affecting the key outputs are determined. After the data collection, analysis with SPC, Pugh Matrix and AHP (Analytic Hierarchy Process), five improvement methods are chosen considering the practical environment, which include replenishment method improvement, transportation way improvement, IRA (Inventory record accuracy) improvement, Inner logistics routine improvement and safety stock optimization. Finally they are verified in the control phase, and the two output KPIs are improved.

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CLC: > Economic > Economic planning and management > Economic calculation, economic and mathematical methods > Economic and mathematical methods
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