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The Integrated Performance Appraisal System Research of Reverse Supply Chain

Author: LiangChenLing
Tutor: JiJuHai
School: Taiyuan University of Technology
Course: Management Science and Engineering
Keywords: Reverse Supply Chain Comprehensive Performance Evaluation system Factor Analysis
CLC: F274
Type: Master's thesis
Year: 2011
Downloads: 99
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Abstract

Since the 1990s, along with the \How humans \Reverse supply chain is more and more attention in this context, because the traditional linear manufacturing model largely advanced resource recycling Environmental Protection circulation mode deviates from. With the wider application of the supply chain, supply chain competition will not only be based on a single indicator of the cost, time, technology, and quality of competition, but competition based on overall performance. In this context, the reverse supply chain performance evaluation system has a strong necessity. From the analysis of the domestic and international supply chain and reverse supply chain research literature, and supply chain and reverse supply chain performance evaluation system and evaluation method combing cycle of economic theory, based on the use of more products life cycle The basic idea in theory, corporate social responsibility theory theory, established in accordance with the principle of purpose, holistic, comprehensive and prominent KPI reverse supply chain performance evaluation index system. The index system measure its financial performance, the reverse process performance, customer service performance, environmental performance and the future development of these four aspects of a total of twenty indicators. First, through the form of a questionnaire, inspection of the 21 indicators of the degree of concentration, degree of dispersion, and the degree of coordination. Excluding the asset turnover indicators, by inspection, thus summarized for 20 indicators to measure the index system. But the reverse supply chain is a complex system, the size of the impact and contribution of an indicator of its performance is different, if they do not be taken into account, is bound to affect the reliability and usefulness of the entire reverse supply chain performance evaluation. This paper is to identify the main factors affect the performance evaluation of the reverse supply chain performance evaluation model based on factor analysis, new ideas put forward the principle of factor analysis is applied to the reverse supply chain performance evaluation. First, the use of the method of fuzzy centralization statistical evaluation index system can not accurately measurable indicators, and thus be able to make the analysis of data is more in line with the objective reality. Then, according to the principle of factor analysis, were the test to be analyzed in the original variable is suitable for factor analysis, the structure factor variables, the factor variable spin method more interpretability calculated factor variable score and explain factors other steps to obtain reverse flow and the development of performance factor (F1), Financial Performance Factor (F2) customer service performance factor (F3) of these three factors, each factor contains a number of initial indicators. At this point, this paper establishes the factor analysis model of reverse supply chain performance evaluation system. On this basis, the evaluation system and model in the specific application of the five enterprises evaluation and analysis of each enterprise should be improved in the direction and initially proposed. The innovation of this paper is mainly due to: first, the reverse supply chain theory conducted systematic summary and assessment, to be able to lay a theoretical foundation for future research in the reverse supply chain; Second, draw a large number of positive supply chain integrated performance evaluation as well as cases of reverse supply chain performance evaluation system and evaluation method based on the system's proposed comprehensive performance evaluation system for reverse supply chain and evaluation methods; proposed based on principal component analysis and factor analysis combined methods of reverse supply chain performance evaluation, and improve the evaluation method and system of reverse supply chain, and the application process is explained by an example, which demonstrate the practicability and operability

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