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Call Center Design and Implementation

Author: XuZuoCheng
Tutor: TangFeiLong;WangYi
School: Shanghai Jiaotong University
Course: Software Engineering
Keywords: Call Center Distributed Modular Customer Relationship Management Converged Communications
CLC: TN99
Type: Master's thesis
Year: 2011
Downloads: 75
Quote: 0
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Abstract


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CLC: > Industrial Technology > Radio electronics, telecommunications technology > Radio electronics applications
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