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The financial sector is the confidence in the industry , Bank consumer confidence in banks determine the development of the banking industry , and this confidence comes from a strong guarantee for the banking interests of consumers . Bank protection of the interests of consumers Banking survival and development , has become an inevitable trend of the banking sector development and the urgent need to strengthen the banking consumer protection . This article uses comparative analysis and empirical analysis method, starting from the concept of banking consumers , analysis of the problems and shortcomings of the present, China's existing bank Consumer Protection , by the practice of the United States , the United Kingdom , as well as China's Hong Kong and other countries and regions to learn from more with the national situation , and puts forward recommendations to improve China's banking consumer protection system . Bank protection of the interests of consumers is a systematic project , Improvement of the Bank of consumers' rights protection system , need to start from the main body of the bank , the Banking Regulatory Commission , the banking industry self-regulatory associations , consumer associations , as well as bank consumers five from improve relevant laws , the establishment of to sound relevant institutions and supporting systems , including financial privacy protection , regulation of banks charging system and information disclosure , dispute settlement mechanism , financial services , protection , and Bank of consumer education in line with China 's national conditions , in order to establish a bank consumer protection mechanisms.
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