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The Study & Design on the Staff Performance Appraisal System of CMQ

Author: Ren
Tutor: YangJun
School: Chongqing University
Course: Business Administration
Keywords: Human Resources Key Performance Indicators Analytic Hierarchy Process
CLC: F272.92
Type: Master's thesis
Year: 2008
Downloads: 288
Quote: 1
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Abstract


With the further strengthening of the trend of global economic integration , the increasingly fierce competition among enterprises . The competition between enterprises mainly for the talent competition , human resources is a key factor decisive role in the process of enterprise development , and how to establish a scientific and reasonable performance evaluation system to optimize human resources to become corporate urgent and urgent need to address the most important issue one . This article by introducing CMQ existing condition , combined with the the CMQ its own characteristics and Human Resource Management , the theories and methods of application performance appraisal system factors , using a combination of theoretical and empirical research , carried out in-depth performance appraisal system analysis and research . Papers from the definition of performance appraisal focuses on the performance appraisal function , the importance of the principle of the influencing factors of performance appraisal systems , processes and procedures , and review of the theoretical basis of the performance appraisal , performance appraisal methods . In the theory of research performance appraisal method based on combination the CMQ 's own characteristics , the Analytic Hierarchy Process and KPI theory applied to the design process of the staff performance appraisal system model , CMQ 's performance appraisal index system and performance appraisal model. The paper application KPI theory of enterprise performance appraisal indicators broken down into work attitude , quality of service , collaborative relationships , and building a clean government , and responsibilities to fulfill the five -level indicators , and consists of the two indicators at each level indicators , from multiple perspectives , multi-faceted interpretation of an indicator . The introduction of the analytic hierarchy process clear level indicators and two indicators of employee performance appraisal model weights , and the effects of various indicators passed to the comprehensive evaluation of the performance appraisal value , come to the final results of the exam . Built through this evaluation system able to provide guidance for CMQ employee performance appraisal theoretical model , but this article there are many inadequacies , model and indicators are subject to further testing and optimization .

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CLC: > Economic > Economic planning and management > Enterprise economy > Enterprise planning and management decision - making > Corporate Administration > Personnel Management
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