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Research on the LCM’s Quality Improvement Which Based on QFD

Author: ZhangXiaoHu
Tutor: Wu; HongJiaXiang
School: Tsinghua University
Course: Industrial Engineering
Keywords: QFD DOE LCM
CLC: TN873.93
Type: Master's thesis
Year: 2012
Downloads: 14
Quote: 0
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Abstract


The concern of the customers in the LCM field and the means ofenterprises improving the quality of LCM products to meet the customerrequirements and finally winning the customers are the demanding issues forevery LCM enterprise in competition. Among various quality projects, QFDtries to take consumers’ requirements as the basis and turn these requirementsinto the process of products improvement. Under the multiple influencingelements and complicated conditions, DOE serves as the key. Thus, the paperanalyzes the consumers’ requirements in the LCM field with the application ofQFD. Then, these requirements would be taken into account at every stage of theproduction and service processes of LCM products; the quality properties andtechnique properties influencing consumer requirements in the LCM field wouldbe explored. Still, the approach of DOE would be adopted to optimize the keytechnical properties. Finally, the general unqualified defect rate of LCMconsumer end would be lowered from about8000DPPM to about2600DPPM;monthly quality points of consumer end would be elevated from60points to atleast90points; the quality level of consumer end would be ascended from levelD to level A. Thus, the enterprise would become the first choice of cooperationpartner for consumers.

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CLC: > Industrial Technology > Radio electronics, telecommunications technology > Radio equipment,telecommunications equipment > Terminal equipment > Display device,the display > LCD monitors
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