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Study on Owner Satisfaction of Compelete Equipment Project for Hydro Power Station

Author: ZhangDan
Tutor: JiangJinLiang；WuZhiQin
School: South China University of Technology
Course: Project Management
Keywords: Construct project Complete Equipment Owner Satisfaction Fuzzy Comprehensive Evaluation
CLC: F426.4
Type: Master's thesis
Year: 2011
Downloads: 21
Quote: 0
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Abstract


Hydro power station construction is characterized as technological complexity, large scale, long period. Furthermore, the Complete Equipment Project (CEP) for the construction is characterized especially as wide range of profession, difficulty of project management. The station owner usually tends to face the managed objects as few as possible, and interrelate the stakeholders as few as possible, so as to reach more easily the standardization and integration of project administration. It is the motivation for construction contracting developing sustainably. However, the Contractors of Complete Equipments Project (CCEP) for hydro power station, which is the one of the most important parts of hydro power station construction, are growing up too slow to satisfy with the market demands. It results that most of the station owners have to take the CEP themselves, as they undertake the heavy task of the whole project admin. The reality at present is that the CCEP should develop as soon as possible, to meet the demands of the station owner, to be one of the most important forces of the contractors for the hydro power station construction market.To study the owner satisfaction and distinguish what kind of CCEP is sanctified to the most degree by the owner, it is a effective and reliable method for CCEP to grow strong rapidly with fewness crooked road, and possess the ability demanded by the market within the shortest possible period. CCEP must look on the owner satisfaction as a development strategy, so that they can get the owners’sanction and the continual competitiveness in market.The thesis has been based on the theory of the customer satisfaction, and established the quantitative evaluation model for the owner satisfaction of CEP for hydro power station, including a set of evaluation quotas for the owner satisfaction and the weighted aggregation for each of the quotas. The evaluation model has applied the theory of fuzzy mathematics and made the quantitative evaluation by the method of the satisfaction scale group, the matrix of fuzzy membership and the fuzzy comprehensive evaluation.

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