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The Research on Factors Influencing Technical Employee Turnover in Software Industry

Author: RaoZuo
Tutor: RenYingWei
School: Southwestern University of Finance and Economics
Course: Business management
Keywords: Software Industry Employee Turnover Turnover Intention
CLC: F407.672
Type: Master's thesis
Year: 2009
Downloads: 122
Quote: 1
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With the tidal wave of information coming, the software industry has been new economy increasing point. Software industry needs a large amount of talents but employee turnover happens frequently. High employee turnover rate could bring huge loss for the corporations, therefore how to decrease turnover rate in order to bring the maximum benefits and support for the corporations becomes the most critical issues. The study on employee turnover becomes an important field in human resources management. The researchers began to discuss the problem of employee turnover at the beginning of the 20th century, from different points of view, got many conclusions and formed many models. In China, the study on employee turnover is immature fairly. There is lack of research on the point in the background of China’s economy. The research on employee turnover is necessary and meaningful today.In this paper, the technical employees in software enterprises are selected as the research object. Based on the literature review and the models, it discusses the factors which bring forward the important influence to the technical employees’turnover intention, establishes and validates the model of technical employees’turnover intention in software industry, finally makes the corresponding administrative measures.The study is composed of two stages. The first stage is the information collection and analysis, the second stage is data analysis and model development and confirmatory.In first stage, based on the existed studies, it explores antecedent variables of turnover intention, introduced into two comparatively new variables: turnover restrict and the chance of professional development.The second stage is data analysis. In the second stage, through literature review and analysis, the formal employee turnover questionnaire is made. The data used in the research were collected by a questionnaire survey for the technical employees, conducted in software enterprises in Beijing,Shanghai,Shenzhen, Chengdu and Xi’an. The questionnaires were sent 150 copies, 139 copies were recovered, and the percentage of recovery is 92.67%, the valid questionnaires were 126 copies, the percentage of effective recovery is 84.00%。Using SPSS 17.0 software to analyze and process the recovery data, through statistical methods such as construct validity analysis, stability analysis, mean comparison, correlation analysis and structural equation models.The study finds that demographic characteristics differences, only the tenure in software industry has significant effect on the turnover intentions of employee in software enterprises. The factors, such as job satisfaction, organizational commitment, turnover restrict, pay and benefits, distributive justice, procedural justice, the chance of promotional and professional development, superior support, colleague support and autonomy shows their more powerful explainable ability for turnover intention; job satisfaction and organizational commitment demonstrate their effectiveness in explaining turnover intention; the factors such as pay and benefits, the chance of promotional and professional development, superior support, colleague support demonstrate their effectiveness in explaining job satisfaction; the factors such as the chance of promotional and professional development, turnover restrict ,distributive justice, procedural justice and autonomy demonstrate their effectiveness in explaining organizational commitment.The final purpose of the study is to find some measures to resolve the problem, according to the result of the survey, the paper calls for the software enterprises decrease employee turnover rate through the following measures: 1. Establish a fair and effective system for salaries and benefits. 2. Create pleasant organizational personal relationship support culture. 3. Create autonomic work environment. 4. Make different career plan for employees. 5. Strengthen turnover restriction appropriately.There are some limitations in the research: the research method, variables selecting,data collecting and sample selection can be better. Other variables, more samples and different industries, employees’turnover procedure and aftereffect are highly advised to adopt in the following studies.

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CLC: > Economic > Industrial economy > Industrial economic theory > Industrial sector economy > Electrical and electronics industry > Automation technology, computer industry
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