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Relationship Research of Knowledge-Based Team’s Job Satisfaction and Organizational Citizenship Behavior

Author: RongJun
Tutor: AnYingMin
School: Lanzhou University
Course: Business management
Keywords: Job Satisfaction Organizational citizenship behavior Structural equation modeling
CLC: F224
Type: Master's thesis
Year: 2011
Downloads: 162
Quote: 0
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Abstract


Organizational citizenship behavior is not recognized by the official salary , but is conducive to the organization's role behavior , can improve the performance of the enterprise . Job satisfaction as an attitude , and organizational citizenship behavior as a behavior , attitude determines behavior . Studies have shown that employees with a high degree of sense of satisfaction , it will show more organizational citizenship behavior . In this paper, a knowledge-based team members as a starting point , the relationship between the study of job satisfaction and organizational citizenship behavior , is conducive to verify abroad results . In addition , the country is almost no research knowledge-based team members work satisfaction and organizational citizenship behavior , contribute to the depth of the research in this area . The purpose of the topics in this article is to explore the Chinese culture and Western culture in the work itself and other incentives , the degree of influence on organizational citizenship behavior in the knowledge-based team , and then guide the management of the knowledge-based team members . The first job satisfaction , organizational citizenship behavior from the theoretical connotation , dimensions , questionnaires , and measurement and its domestic and foreign research status overview , the ideas and assumptions ; Secondly, the thesis of job satisfaction and organizational citizenship behavior questionnaire principal investigator , knowledge-based team members targeted surveys ; scientific analysis of the survey data by SPSS software and Amos statistical software , including project analysis , factor analysis , validity analysis, reliability analysis and Job satisfaction and organizational citizenship behavior causal analysis . The main conclusions of two aspects: First, job satisfaction dimensions , positive impact on the proactive organizational citizenship behavior dimension , help colleagues dimension , maintain harmonious interpersonal dimension and the dimension of the problem proposed ; in knowledge-based team , work incentives than the team members and the relationship between health factors can stimulate team members to show more organizational citizenship behavior . The conclusion of this paper to verify the correctness of the Herzberg's two-factor theory and Maslow's hierarchy of needs , complementing the research gaps in the knowledge-based team members job satisfaction and organizational citizenship behavior , for the guidance of a knowledge-based team members the management has important practical significance .

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CLC: > Economic > Economic planning and management > Economic calculation, economic and mathematical methods > Economic and mathematical methods
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