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The Study on Performance Evaluation of the Middle-level Managers in Enterprise

Author: ZhouJinRong
Tutor: GengYuDe
School: Northeast Forestry University
Course: Business management
Keywords: the middle-level managers performance evaluation AHP FCE
CLC: F272
Type: Master's thesis
Year: 2011
Downloads: 131
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Abstract

With the gradual deepening of the market economy system, the competition has changed from physical resources such as capital, products to the human resources. In an increasingly fierce competitive environment, companies can come to success only when they adhere to the people-oriented approach and fully stimulate staffs enthusiasm and creativity. Performance evaluation is the most important to the performance management, which can guide the staff’s behavior to be consistent with the corporate strategy, by developing, leading and inspiring them. In business organizations, the performance of managers determine the life of the enterprise to an increasingly large extent. Especially, the middle-level managers are the bridge between organizational strategy and specific actions of staff. It is their effective management that makes the different components of the enterprise running smoothly. The middle-level managers play a significant role in the company, however, their importance is underestimated frequently.The middle-level managers play a key role in the business management and operations. On the one hand, whether the plan of decision-makers can be carried out efficiently mainly depends on the middle-level managers. On the other hand, generally speaking, the middle-level managers can get in touch with the employees more frequently, so the middle-level managers have more chance to instruct and administrate them. In addition, the middle-level managers are always the successor of the high managers, who matters the future of enterprise. Actually the middle-level leadership in enterprise is not only the "leadership" but also the "employee", his work performance to a large extent determined enterprise’s development. Therefore, it is very necessary to design a highly targeted index system, and use the appropriate method to evaluate the middle-level managers of enterprises.First of all, this paper analyzes the general situation of domestic and foreign performance evaluation, defines the relevant concepts, describes the performance and performance evaluation theory, reveals the meaning of the middle-level managers’performance evaluation and the influencing factors, proposes theoretical framework for the middle-level managers’ performance evaluation and lays a solid foundation for following performance evaluation. Secondly, the situation of performance evaluation and relevant problems of our country are analyzed, which provides the realistic basis for the middle-level managers’performance evaluation. According to the analysis above, this article establishes the middle-level managers’ performance evaluation system based on scientific, comprehensive and systematic research methods, constructs the performance evaluation model for middle managers using AHP and FCE, combining a forestry bureau to carry on the empirical analysis, then the evaluation results is obtained; Finally, this article put forward some measures to improve performance of the middle-level managers on the basis of analysis to the evaluation results.With the application of AHP and FCE model to evaluate the middle managers’ comprehensive performance, not only can we get some theory guidance and reference for future business performance evaluation of the middle managers, but also the evaluation results can lay a fair and reasonable objective foundation for the setting and implementation to the business strategy.

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