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The Study on Chinese Local Business Leaders Behavior from the Perspective of Staff Expectation

Author: XuYan
Tutor: SunNaiJi
School: Jilin University
Course: Business management
Keywords: leader moral modeling individualized consideration charisma leadership style
CLC: C933.2
Type: Master's thesis
Year: 2009
Downloads: 236
Quote: 1
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Abstract


Enterprise is a large-scale system,its subsystem are binding to each other and mutually restricted. The different way of leadership the leaders taking will affect the organization atmosphere,affect the behavior of its members and affect work efficiency. Based on the perspective on psychological contract, there is a set of unwritten expectation between organization and it’s members.The observed leaders behavior by employees will affect their perceptual knowledge of contractual obligations. In the western,studies on leadership theory have existed for nearly a century. They formed three traditional theories,such as trait theory, behavioral theory and the situational theory,as well as new leadership theories, such as charismatic leadership, transformational leadership. In our country there are also some scholars developing transformational leadership, paternalistic leadership theory based on local culture. With regard to the past studies on leadership,they were conducted in a specific culture, based on existing state of affairs. There is no study from the perspective of staff expectation to research the characteristics of leadership behavior. The purpose of this paper is to develop local business leaders Behavior Scale from the perspective of the staff, and form a unique local leaders behavior theory. In order to provide a basis for the following training and development of the leaders behavior and ability. Choosing the eyes of the staff to study the behavioral characteristics of leaders is because the leaders make a claim of what they do is one thing,their followers say what they want and the extent to which leaders meet their aspirations is another thing. After reading the relevant literatures,this paper interviewed 17 Chinese employees who has worked 1-3 years, extracted the original items from the record of interview. Under the guidance of experts,we classified and deleted some of the items, formed the original scale. It includes four dimensions with 29 items.Then we handed out 100 pre-tested questionnaires, using statistical software SPSS15.0 to optimize the initial scale through item analysis, reliability analysis, factor analysis.Finally we formed the official scale. It includes the morale modeling, individualized consideration, charisma and leadership style dimensions, with a total of 14 items.The official scale doesn’t cover all the content of the interview, but the items collected from the interview are still a strong guiding significance for the development of the leadership.We handed out 300 formal questionnaires, recovered 284 valid questionnaires. The reliability and validity test of the official scale achieved desired results. In the formal investigation stage,the paper described the average sores of morale modeling, individualized consideration, charisma and leadership style. It also described the difference in demographic variables, such as their gender,work experience, marital status, job level, the nature of the enterprise and company size.Based on the Chinese business leaders behavior scale from the perspective of staff expectation, we propose the leadership theory.If Leaders have the quality employees recognized, meet the expectation and requirement of the staff, employees will actively follow the leaders,show psychology and behavior to maintain, improve and support the completion of the task performance, and even be willing to do some work outside the scope of responsibility in order to improve their performance and return business. Robert and other studies have found that when the leaders have the standard of leadership behavior employees expectated, leadership can play a greater potential impact; Based on Leader-Member Exchange theory, Olga & Robin have indicated that the employees expectation characteristics of the direct leaders will indirectly affect their attitude to organizations and work through the organizational obligation and job satisfaction. It is very important to personal and organization development that the leaders demonstrate the behavior employees expected.In this paper,we propose six aspects of cultivation recommendations for the expected leaders behavior.Through literature review, interview and questionnaire survey,we take an empirical study on the Chinese business leaders behavioral characteristics that employees expected, the main conclusions of this study are as follows:1.The staff expected Chinese business leaders behavioral scale includes four dimensions,such as morale modeling, individualized consideration, charisma and leadership style, each dimension includes items of 4,4,3,3 respectively.2.We summarize the theory of staff expected Chinese local business leaders behavior. The expected leaders behavior mainly includes four aspects.3.The staff survey scores in four dimensions are 3.9317, 3.6843, 3.9210,3.9072 respectively.In accordance with the principle of round-ing they are up to 4. The results show that employees think the morale modeling,individualized consideration, charisma and leadership style are very important.4.Analysis of results show that there is a significant difference in the Morale Modeling dimensionin in terms of gender. Female employees have higher morale modeling expectation.There is a significant difference in charisma dimension in terms of marital status.Compare to married employees, the unmarried staff are more valued the charm of leaders. Other dimensions in the demographic variables did not exist significant difference.In this paper, the results will definitely not only embodies the progress and discovery of theory,but also provide with a specific practical reference value. The innovation of this study is that studying the behavior characteristics of leaders from the perspective of staff expectation.It provides a new perspective and direction for our study of leadership theory,and promote the development of the leadership theory in China.It provides a basis for the following study, and raises the issues for future research. Due to the time and capacity constraint, there are some limitation of this article, such as small sample size,sample relatively concentrated in certain group.It does not consider whether the geographical and cultural difference impacting staff expectation. We should pay more attention to it in future research.

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