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Analysis and Design of the Knowledge Management System for FAW-VW

Author: DaiLiYe
Tutor: ZhangShiWei
School: Jilin University
Course: Business Administration
Keywords: Knowledge Management Process Enterprise efficiency
CLC: F279.26
Type: Master's thesis
Year: 2004
Downloads: 700
Quote: 2
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Abstract


With the increasing trend of economic globalization as well as the human society to the knowledge economy and society forward, China's automobile market competition environment is becoming increasingly complex and changeable, the domestic auto industry is not only facing multinational automobile enterprises in developed countries as well as the domestic auto companies between intense competition, but also must meet the challenge of new technologies and new production methods. How to improve the efficiency of the operations and management of corporate capital, has become an important foundation for the new situation to ensure the auto companies can continue to develop and enhance their competitiveness. View of the application of the knowledge management system can effectively improve the enterprise management level and competitiveness, improve staff efficiency and ability to innovate, to minimize the cost of production and management, and to meet the needs of the user increasingly personalized. How to build and application of knowledge management systems has become an important topic of general concern for automobile manufacturing enterprises. However, the FAW - Volkswagen is also an efficient knowledge management system, the enterprise value of intellectual capital is the lack of sufficient attention, such as a large number of knowledge exists recessive efficiency is low, there is knowledge silos, knowledge systems, managers and staff to handle the information capacity is low and incomplete information exchange platform. The paper proposes to build the perfect FAW - Volkswagen knowledge management systems, application of information technology to solve problems in business and knowledge management program. Run of the system should be better educated and intellectual capital management for enterprises to achieve professional organization design and management, integrated enterprise resource planning, supply chain management and collaborative, network-based customer relationship management, innovation and R \u0026 D management, competition of human resource management and the integration of corporate culture construction management goals. FAW - Volkswagen knowledge management system in order to ensure the realization of the above management goals, including information browsing, copy the information, data analysis, and information query function of information sharing, online discussion, e-mail, information exchange and workflow control functions work together and seamlessly access applications access the database and other application systems technology goals. In order to improve the efficiency in the use of the system based on the goals of the business management system technology goals, FAW-Volkswagen knowledge management system should also have personalized knowledge management portal, All-In-One (integrated) enterprise information management, the most relaxing knowledge management portal management, the safest security permissions control, a powerful search functions, document management automation, knowledge circulation intelligent, compatibility, stability, and scalability of document management and scalability, system maintenance management functions and the operation The succinct and other user features. Based on the design goals of the system, we designed the system architecture of knowledge management system, the system structure is divided into the presentation layer, application module layer, the layer of functional modules and the data storage layer from top to bottom. The main body of the presentation layer for enterprise knowledge portal. Through the establishment of enterprise knowledge portal system to achieve integration between the various information systems, including the information portal of information and knowledge of the various systems in a consistent manner to interact; through custom interface technology to achieve a personalized service departments and even employees; various application systems application integration, a unified entrance, unified user interface and unified account solve the associated problems. I lt; WP = 43 gt; application modules including intellectual capital management and functional management layer. Intellectual capital management is the core of the knowledge management system, content management, enterprise community, a network of experts, collaboration systems, information retrieval, project management, workflow management, corporate training and team management module, the design of these modules, its application has been discussed in detail. Functional management modules include customer relationship management, enterprise resource planning, human resource management, supply chain management, organizational design and management, research and development, management and corporate culture construction. The function module layer contains knowledge storage management, knowledge flow management, collaboration management, unified user management and system management. The data storage layer, compared with a unified knowledge base of storing various types of electronic documents. As a knowledge management system in the FAW - Volkswagen implementation prerequisite, the paper argues that FAW - Volkswagen must first create a corporate knowledge environment, improve information infrastructure, and then create a corporate knowledge base, knowledge management, and also to open corporate culture and a new values. Finally, the support of the leadership and management objectives clearly is very necessary. The basis of measures of knowledge management, enterprise business process reengineering, knowledge management method to identify and access and dissemination of knowledge is FAW - Volkswagen implementing knowledge management system should be concerned about the content. System implementation strategy, make full use of the intranet, enterprise knowledge mining, knowledge in employees minds gradually form a document stored in the knowledge base, which is the basic work that needs to be done. At the same time, how to ensure that the knowledge users to be concise and accurate mass information to find the required knowledge is also a need to address the problem. The implementation of the system environment is based on the company's existing software and hardware platforms and network systems, in order to ensure the implementation of the FAW - Volkswagen knowledge management system with less investment and quick features. This paper argues that, through the design and implementation of a knowledge management system, FAW - Volkswagen can enhance internal coordination ability, improve management efficiency, improve market responsiveness, and improving the research and development capabilities, reduce the operating costs of enterprises, the formation of an effective knowledge innovation atmosphere gradually create learning organization, to improve the core competitiveness of enterprises. The improvement of the competitiveness of enterprises can effectively alleviate the enterprises are facing cost pressures, models pressure and developed pressure. This article studies the FAW - Volkswagen to construct reasonably effective knowledge management system provides the necessary theoretical and technical basis, to enhance the management level and competitiveness of the FAW - Volkswagen, has obvious practical significance. For information and knowledge-based construction of China's automobile manufacturing enterprises, these findings have a certain referential significance. II

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CLC: > Economic > Economic planning and management > Enterprise economy > Companies around the world economy > China > Individual enterprise economy
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