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The Zhabei District medical malpractice complaints its preliminary study approach

Author: CaiMinLing
Tutor: DaQingDong
School: Fudan University
Course: Public Health
Keywords: Medical malpractice Complaints Handle Consult Mediate
CLC: R-051
Type: Master's thesis
Year: 2011
Downloads: 59
Quote: 0
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Abstract


The research background medical malpractice Broadly speaking, refers patients and their relatives due to illness in the treatment process and medical institutions and their staff contradictions and disputes, and general civil disputes, including some non-clinic care behavior. After 90 years of the 20th century, the medical dispute was sustained and rapid growth trend. Notice of the General Office of the Ministry of Health informed that petition work on health administrative departments, visiting first accounted for 49.47 percent of the medical malpractice. Shanghai Municipal Health Bureau survey shows that medical malpractice since 2003 to a rate of 11.7% to 18.8% increment. Zhabei District Medical Malpractice processing office 2008-2009, 924 from the admissibility of medical malpractice complaints. Just solution to correctly handle medical malpractice has become a hot issue of concern to the masses, harmonious doctor-patient relationship, and maintaining social stability is of great significance. Research objectives through research on the the Zhabei District medical malpractice complaint status quo and their solutions, analysis of medical malpractice, analysis of negotiation and mediation to resolve medical disputes the advantages and problems, and to put forward suggestions to further improve consultation and mediation mechanisms to improve the quality of medical care, and building a harmonious doctor-patient relationship. Research Methods in Zhabei District, two, three medical institutions, as well as the Zhabei District medical dispute processing institutions for the study, using the monitoring system of the Shanghai Health Bureau Health Authority medical malpractice combing 2008-2009 Zhabei District, the admissibility of various types of medical malpractice through literature review, quantitative analysis and qualitative survey method, system analysis Zhabei District medical malpractice complaints and their processing status quo, explore the perfect medical malpractice complaints handling mechanism, and proposed regulatory countermeasures and suggestions. Results. Zhabei District, 2008-2009 admissibility of medical disputes are concentrated in the three medical institutions, the complaints focus on the quality of medical care. 2. Surgery improper and inappropriate medication is the focus of medical malpractice complaints, should strengthen the supervision of the relevant sections. 3. Negotiation and mediation to become the main form of complaints handling medical malpractice, gradually increase the degree of recognition of both doctors and patients. 4 medical disputes legal system deficiencies, the need to constantly improve. Health administrative departments and medical institutions should complement medical malpractice complaint handling mechanism, strengthen personnel training. 6. Medical staff awareness of patient safety needs to be improved and humanities. Professional research conclusions medical services, restrictive, risk, and social factors, and patient factors, the decision is difficult to avoid medical malpractice complaints. Explore medical malpractice complaint processing pathways has practical significance for the maintenance of the doctor-patient interest in building a harmonious society. Zhabei District in medical malpractice complaint handling, negotiation and mediation, and other non-litigation has become the main form, helps to ease both doctors and patients contradiction conducive to efficient and economical handling medical malpractice. Reduce medical malpractice complaint lies in improving the quality of medical care. For this reason, it is necessary to raise the level of the management of medical institutions, to enhance the awareness of law practice, enhance medical personnel humanities.

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