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The Relations among Decision Procedural Justice, Team Trust and Decision Quality in the Top Management Team

Author: PangRongHui
Tutor: QinHui
School: Zhejiang University of Technology
Course: Business management
Keywords: The impartiality of the decision-making process Team trust Quality of decision-making
CLC: F272
Type: Master's thesis
Year: 2009
Downloads: 341
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Abstract


In the face of global economic integration and the business environment continues to complicate the situation, the performance of the senior management team (especially in decision-making efficiency) is increasingly important to the success of the modern enterprise organization. In the past ten years, researchers are increasingly concerned about the relationship between team process and decision-making efficiency, especially in the decision-making process within the team impartiality team process of decision-making efficiency, especially due to the quality of decision-making as a measure of the level of decision-making efficiency a very important factor, so, in recent years academia started to become more involved in the fairness of the decision-making quality of team decision-making process related. Team trust as a team during the operation, a very important variable, a key element of the quality of decision-making, but also affect the the effective grasp the relationship between procedural fairness and quality of decision-making, fully aware of the quality of its decision-making mechanism, to improve corporate performance is of great significance. In this thesis, the first combination of the fairness of the theory of the decision-making process and the quality of decision-making theory perspective, to build a conceptual model of the impartiality of the decision-making process on the quality of decision-making; then analyze the fairness of the decision-making process of the senior management team, team trust and the quality of decision-making of these three the relationship between the proposed research hypotheses; mastered the first-hand information, through a survey of employees in the study and data analysis using SPSS 11.0 statistical software executive team, from the point of view of the empirical analysis to verify the relevance and importance of the impartiality of the decision-making process, team trust and the quality of decision-making, thereby investigate its practical significance for enterprises, and suggestions for better use of procedural justice theory in business management. The paper survey, private enterprises in Zhejiang, the way of the questionnaire survey, made after a rigorous selection process, a total of 148 copies of effective questionnaires. Reached the following conclusions: (1) a positive correlation between decision-making procedural fairness and team trust. Which a positive correlation between the decision procedural fairness and trust in leadership and the members of the trust. (2) The decision of procedural fairness is positively correlated with the quality of decision-making. (3) team trust was positively correlated with the quality of decision-making. Which, trust in leadership is positively correlated with the quality of decision-making; same time members of the trust was positively correlated with the quality of decision-making. (4) team trust play a mediating role in the relationship between fairness and quality of decision-making of the decision-making process. Finally, on the basis of the empirical analysis, combined with the presence of a number of issues in the study. The author proposed some shortcomings in the papers, vision and recommendations, and the follow-up study.

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CLC: > Economic > Economic planning and management > Enterprise economy > Enterprise planning and management decision - making
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