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Ant Application in the Testing for IVR System

Author: ChenZuoJi
Tutor: LiuFaGui；YangChunZuo
School: South China University of Technology
Course: Computer technology
Keywords: Eclipse Ant Groovy Interactive Voice Response System Speech synthesis
CLC: TP311.52
Type: Master's thesis
Year: 2010
Downloads: 19
Quote: 0
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Abstract


Ant is a Java-based build tool. Generation tool is used in software development source code and other input file is converted to an executable file (also possible to convert the image of the product can be installed in the form). Ant is similar to make tools, but not the shortcomings of the traditional tools of make. Traditional make often only limited use in a particular platform, Ant itself with a Java class that implements the configuration file to build the project described in XML format, can easily achieve multi-platform compiler very suitable build large-scale projects. With the generation process of the application becomes more complex, use the exact same build steps to ensure that during every build, while achieving automated as much as possible, in order to generate consistent and timely version, which has become more important. One of the core technology of interactive voice response (IVR) system as a computer telephony integration, is an important part of the call center, by the response to the user voice as well as key intelligently to user requests for processing and voice or other way to give the answer. To help enterprises to efficiently serve customers, reduce labor costs and increase corporate earnings. IVR systems involved in multi-platform interactive; voice recording and comparison; generating and monitoring of business processes; user feedback information collection and report generation, system testing has become particularly important. With the popularity of voice systems and the increasing complexity of business processes, the traditional manual testing (artificial voice verification comparison and flowchart; manually cross-platform release version, etc.) become more and more complicated, increasingly inefficient. And the risk of error of manual testing will be getting bigger and more obvious. First IVR system structure and operation of the platform, while existing IVR system test, which leads to the IVR system test automation requirements through the analysis of the drawbacks of the existing manual testing. On the Ant and Groovy structure and the use of research and analysis, combined with the flexibility of the multi-platform compatibility and Ant Groovy build IVR system automated testing tools. Automated testing capabilities include: the Visio diagram voice prompts proofreading, voice files than the generation of voice recording list, proofreading and voice version of the system return code automatically publish and so on. Finally, by an example the entire Ant automation tools in the application of the IVR system test, to achieve the transition from manual tests into automated testing, to help improve the efficiency of system testing and reduce the risks of manual testing.

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CLC: > Industrial Technology > Automation technology,computer technology > Computing technology,computer technology > Computer software > Program design,software engineering > Software Engineering > Software Development
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