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The Construction of the Tax Service Evaluation System in China

Author: YangXinYan
Tutor: JiangXiuPing
School: Xiamen University
Course: Public Administration
Keywords: Tax Services Performance Evaluation Assessment System ( Building )
CLC: F812.42
Type: Master's thesis
Year: 2005
Downloads: 670
Quote: 2
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Abstract

With WTO accession, the face of increasingly fierce international competition, the tax authorities at all levels for the taxpayer services to a large number of useful attempt, and achieved some success. However, our tax services from both breadth and depth, compared with Western countries there are still significant gaps, and there are some deviations, which is bound to put forward a strong challenge to the tax authorities. The tax service tax assessment is to examine the quality of service is the best tool for improving the performance of the tax service has an important guiding role. In China's traditional tax theory, there is no concept for the assessment of the interpretation of tax services; tax administration in our traditional, nor systematically raised. In this paper, our primary tax department (bureau of Kunming rent three example) assess the current situation of tax services, tax services assessment reveals problems and causes, and to learn from Western governments and corporate management performance evaluation performance evaluation of successful experience to explore the establishment of evaluation system of tax services basic idea in an attempt to fill a theoretical assessment of the tax service gaps. Grass-roots tax authorities assessed tax services provide a theoretical basis, but the practice of assessment for the tax service to make some improvements and improved methods and measures in order to promote the tax authorities change their work style, improve tax service quality, improve tax collection efficiency, and gradually implement the \Paper is divided into three parts: the first part, the establishment of tax service evaluation system theoretical basis. Proposed assessment of the tax service background to explain the meaning of the tax service evaluation system, and discusses the establishment of tax service evaluation system practical significance. The second part of the grass-roots tax authorities (Kunming rent three branches) Tax Service Assessment Analysis. Branch of Kunming rent three tax service evaluation, for example, the grass-roots tax authorities assessed the existing pattern of tax services, processes, characteristics described, identify its problems, there is a problem on the assessment made a profound analysis of the reasons and noted the fundamental way to solve the problem is to establish a scientific and comprehensive tax service evaluation system. The third part, China's Tax Service Evaluation System. In the above branch in Kunming rent three assessments of the status of tax services based on the analysis, application performance evaluation theory, combined with China's specific national conditions, on the tax service evaluation system has been improved. Diversified Assessment from the main building, the index system design, organization and implementation, environmental construction and other aspects of comprehensive evaluation methods, proposed the establishment of evaluation system of tax services concept. This is the specialty of this article or innovations.

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CLC: > Economic > Fiscal, monetary > Finance, the state's financial > China's financial > Financial income and expenditure > Tax
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